Checklist for Near Me in GP Practices

CHECKLIST FOR Near Me in GP practices

Technical set up – has the practice got in place:

• Video consulting equipment – webcams, tablets or smartphones plus internet connection
• If clinicians are working remotely, remote access to clinical system (eg, Vision, EMIS)
• Near Me waiting room for practice
• All clinicians and other relevant staff have Near Me log-in and completed training
• All staff have made a test call as a patient

 Process set up – has the practice agreed:

• Clinical criteria for Near Me appointments
• Code to identify Near Me appointments
• Clinic templates that show clinicians with Near Me appointment availability
• Patient entry system – start call button and patient information (website preferred)
• Process for identifying that patients have arrived for appointments
• Process for provision of prescriptions and other follow up
• Contingency plan for Near Me call failure

 Resources

• Primary care circular: https://www.sehd.scot.nhs.uk/pca/PCA2020(M)03.pdf
• Implementation guidance: https://tec.scot/digital-health-and-care-in-scotland/video-enabled-health-and-care/covid-19-implementing-near-me/
• Video overview of implementation guidance: https://youtu.be/7xwxF3aqvGM
• Form for getting a Near Me waiting room: https://www.vc.scot.nhs.uk/attendanywhere/near-me-scottish-gps/
• Patient information website: https://www.nearme.scot/
• Training videos for practice staff: https://www.vc.scot.nhs.uk/attendanywhere/aa-resources/aa-training-vids/
• Training dates with VC team: https://www.vc.scot.nhs.uk/attendanywhere/
• BMJ video consultations for Covid19: https://www.bmj.com/content/368/bmj.m998